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Shipping + Delivery Information

**All items are shipped from Ontario, Canada.

Domestic (Canadian) Orders:

Shipping within Canada: 

Free tracked shipping is available on all orders valued at $100+ (before tax and after discount).

All other available shipping options will be calculated at checkout, based upon the weight and dimensions of the items in your order.

Local delivery within Guelph/KW/Cambridge:

Free local delivery is available on all orders valued at $50+. You will receive an email the day before the delivery, and an additional confirmation email once the order has been delivered. 

Local pick up:

Free pick up is available in Guelph or Kitchener. You will receive an email with instructions (including address and hours) when your order is ready to be picked up.

 

International Orders:

Shipping to the USA:

Expedited (tracked) shipping is available on all orders to the USA.  Rates are based upon total order value (in $CDN) as follows:

  • Under $150: €20.00 
  • $150 or more: Free 

Expedited shipping options are available and will be calculated at checkout.

Customers shipping to the USA accept responsibility for any custom duties or taxes levied at the boarder.  

Shipping outside of Canada/USA:

All international shipping rates will be calculated at checkout.

 

Order Processing + Delivery:

Order Turn Around Time:

All apparel (excluding ready to ship items) is made to order, with a turn around time of 10-12 business days for your order to be prepared for shipping. You will receive an e-mail update when your order is complete and ready to be shipped/delivered/picked up.

If you would like to upgrade your order to have it processed immediately, please see our rush order listing for details.

Order Delivery Time:

Shipping time varies, depending on the method (expedited vs. letter mail), destination, and time of year.

While we cannot guarantee delivery dates, expedited (tracked) orders will generally arrive within the following timeframe:

  • Orders within Ontario: 1-2 business days
  • Orders within the rest of Canada and to the USA: 2-5 business days

There is no guaranteed delivery date or tracking available for orders shipped via letter mail.